Drop Extended Warranty

  • Updated

Drop is offering a purchasable extended warranty for select products, not limited to:

  • Massdrop x Sennheiser HD 6XX Headphones
  • Massdrop x Sennheiser PC37X Gaming Headset
  • Drop + Sennheiser PC38X Gaming Headset
  • Massdrop x Sennheiser HD 58X Jubilee Headphones
  • Massdrop x HIFIMAN HE4XX Planar Magnetic Headphones
  • Drop + HIFIMAN HE5XX Planar Magnetic Headphones
  • Drop + THX AAA™ 789 Linear Amplifier
  • Drop + Dan Clark Audio Aeon Open X Headphones
  • Drop + HIFIMAN HE-X4 Planar Magnetic Headphones
  • Drop + EPOS PC38X Gaming Headset
  • Drop + EPOS PC38X Yellow Gaming Headset
  • Drop ALT Mechanical Keyboard
  • Drop ALT High Profile Mechanical Keyboard
  • Drop CTRL Mechanical Keyboard
  • Drop CTRL High Profile Mechanical Keyboard
  • Drop SHIFT Mechanical Keyboard
  • Drop + Tokyo Keyboard Tokyo60 Keyboard Kit V3
  • Drop + OLKB Preonic Keyboard
  • Drop Signature Series Space Race Keyboard
  • Drop Signature Series Sentinel Keyboard
  • Drop Signature Series Captain Keyboard
  • Drop Signature Series Flux Keyboard
  • Drop Signature Series Ultrasonic Keyboard

Customers who join the applicable runs have the option at checkout to purchase an extended warranty.

 

The terms of the extended warranty coverage are as follows:

  • 3-year extended warranty coverage that replaces the standard manufacturer warranty.
  • The extended warranty coverage replaces the standard manufacturer warranty and cannot be stacked.
  • What's covered: drops, spills, accidents, liquid damage, plus mechanical and electrical failures during normal use.
  • What’s not covered: Lost, or stolen items.
  • The extended warranty covers one replacement per policy purchased.
  • If a customer receives a DOA or damaged-in-transit item and reports it to Drop Support within 30 days of receiving their order, it will be replaced and won’t count towards the extended warranty coverage limit.
  • The damaged/defective unit must be returned to Drop for the replacement to be shipped.
  • Get fast warranty coverage direct from Drop Support.
  • 7-day/week support, free shipping for all warranty related issues, no deductibles or hidden fees.
  • The extended warranty is only purchasable by customers located in the United States of America at this time.
  • Warranty is nontransferable and is limited to the original purchaser. 

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